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If you don't see the answer you require here, please do not hesitate to
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. Phone: +353 (0) 21 488 99 22
fax: +353 (0) 21 488 99 23 Our Office hourse are 9 - 5 Mon - Thur and 9 - 3:45 Fridays.
How can I place an order?To place an order you must have have an approved PT Technologies Europe business account. To apply for this, simply contact us or click on the create account button - top left of any page on the web site. Provide the information requested. When your business account is in place you can order products in several ways: By phone: +353 (0) 21 488 99 22
By Fax: +353 (0) 21 488 99 23 By e-mail:
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OnLine: Once your acount is approved you will receive confirmation of your registration, a User Name and Password. Online you will be able to enter your own secure users area to access further data or to process orders. How do I get more information on a product or service?1. Select 'make a request' on the top right hand menu.
2. Select the area you are interested in and answer the obligatory questions then click 'the submit my request' button.
3. You will get an answer / be contacted normally within 2 working days of your request.
Do I have to order on line?NO, we really value talking to our customers, so please call us if you can! What payment terms are available?Please
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our accounts department for a copy of our Terms & Conditions of sale and to set up your business account, we can arrange for payment to be made in a number of flexible ways including, cheque, electronic transfer, credit card, etc.
What currencies are prices listed in? When your account is set up we will normally agree which currency your products will be listed in. Product prices are normally listed in UK £ Sterling or Euro. Prices are also typically quoted ex-works and excluding tax. Delivery and insurance (where appropriate) is generally quoted seperatly when your business account is set up.
How is product quality assured?Delivering consistently high quality products is a fundamental way PT Technologies Europe do business. Our products are manufactured to stringent quality standards including ISO 9000 and our own outside in quality process.
What else does PT Technologies Europe Offer?PT Technologies Europe's core business is based on providing excellent value, high quality cleaning chemicals, cable placement lubricants, hand and surface cleaning wipes and specialist environmental cleaning. We also intend to include additional, value enhancing service offerings in the near future. You will find that our online service includes considerable reference information and technical resources, Log In to keep up to date with industry standards and issues. Is technical support available?Yes. Our online service includes considerable reference information 24/7 including up to date product / industry standards plus issues affecting our industry.
How do you deliver products?Our logistics experience allows us to deliver to the most obscure locations on time and in accordance with our customers needs. All products are handled by experienced, PTT approved carriers. Our packaging processes have been developed to deal with the hard knocks of life in heavy industry. For further information please
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.
How are delivery charges calculated?With our online orders, your delivery charge is calculated based on set dilivery details agreed with you at the time of ordering. If you are a new customer we will ask that your provide us with your delivery address / addresses at least 48 hours prior to your first order. We can then give you a standard rate based on the packaging format you are interested in. For further information please
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.
How can I partner with PT Technologies Europe?As a leading supplier of quality specialty chemical products we are always keen to find partners that can add value for our customers. If you are interested and committed to innovation, service delivery and performance, please refer to our distributors page and
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to discuss further.
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